terms & conditions.

About us

This website is operated by Mohammad Khatab, a sole trader (sole proprietorship) in the United Kingdom, trading under the brand Honeywire Studio UK (“Honeywire Studio”, “we”, “us”). We are not a limited company.

These terms

These terms apply to your use of this website and set out the general basis on which we provide our services. By using the website, you agree to them. Our services are intended for businesses, not consumers.

We work on agreed contracts

Every engagement is governed by a written contract agreed with you before any work begins. Depending on the project this may be a signed agreement or a written proposal that you accept in writing. It sets out:

• the services and channels included, and what is out of scope;
• deliverables and reporting;
• our fees, invoicing and payment terms;
• the start date, duration and notice period;
• how data, account access and ownership of work are handled.

Nothing on this website, including prices, timelines or examples discussed during an enquiry, is a binding offer. A contract only exists once both parties have agreed it in writing. If anything in your contract conflicts with these terms, the contract takes priority. Changes to the scope of work must be agreed in writing by both parties.

Fees and advertising spend

Our fees are set out in your contract. Unless your contract says otherwise, advertising spend is separate from our fees and is paid by you directly to the advertising platforms (such as Meta, TikTok, Snapchat and Google) through your own ad accounts, and directly to media owners for billboard and outdoor bookings. You remain responsible for any spend you approve, and for any charges the platforms make to your accounts.

Your responsibilities

To let us do our work properly, you agree to:

• give us accurate information and timely access to the accounts, assets and people we need;
• review and approve creative, copy and budgets within reasonable timeframes;
• make sure your products, services, offers and claims are lawful and comply with the UK Code of Non-broadcast Advertising (CAP Code) and the policies of each advertising platform;
• own, or have permission to use, any logos, images, video, music, customer lists or other material you supply to us;
• keep appropriate privacy notices and cookie consent on your own website for any tracking we set up for you.

Results

We work hard to improve your results, but advertising and search performance depend on factors outside our control, including platform algorithms, auctions, competition, seasonality, your website and your offer. We therefore do not guarantee any particular result, such as rankings, return on ad spend, leads or sales. Forecasts and projections are estimates, not promises.

The example case studies, figures and testimonials shown on this website are illustrative samples, clearly labelled as such, and are not guarantees of results.

Third-party platforms

Campaigns run on platforms owned by other companies and are subject to their terms and advertising policies. Platforms may reject or remove ads, change features or algorithms, or restrict or suspend accounts. We will follow their rules and help resolve issues where we can, but we are not responsible for the decisions or actions of third-party platforms or media owners.

Intellectual property

The content of this website, including its text, design and the Honeywire Studio name and logo, belongs to us. You may view and share it for personal or internal business use, but you may not copy or reuse it commercially without our written permission.

Ownership of creative work and other materials we produce for you is set out in your contract. Unless your contract says otherwise, ownership of final approved deliverables passes to you once the related invoices have been paid in full. We may describe the work we’ve done for you in our portfolio unless you ask us not to.

Meta, Facebook, Instagram, TikTok, Snapchat, Google and their logos are trademarks of their respective owners. They are used on this website only to identify the platforms we work with, and their use does not imply any affiliation with or endorsement by those companies.

Confidentiality

We keep your business information, account access and campaign data confidential and only use it to deliver the services you’ve engaged us for, except where disclosure is required by law.

Liability

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded under the law of England and Wales.

Subject to that, our liability in connection with any engagement is limited as set out in your contract. We are not liable for any indirect or consequential loss, or for loss of profit, revenue, business or goodwill.

This website is provided for general information on an “as is” basis. We try to keep it accurate and available but do not promise that it will always be complete, current or uninterrupted, and we are not responsible for the content of external websites we link to.

Using this website

You must not misuse this website, for example by attempting to gain unauthorised access, introducing malicious code, or using it in any way that is unlawful or could damage it or its users.

Ending an engagement

Either party may end an engagement in the way and with the notice set out in the contract. Fees for work completed and costs committed before the end date remain payable, and we will hand back access to your accounts and any deliverables you are entitled to under the contract.

Questions and complaints

If you have a question or are unhappy with any part of our service, please email hello@honeywirestudio.com and we will do our best to resolve it quickly.

Governing law

These terms, and any contract between us, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute.

Changes to these terms

We may update these terms from time to time. The date at the top of the page shows when they were last changed. Changes do not affect contracts already agreed.